FOUNDATION DEGREES IN LANCASHIRE

 
 

BUSINESS   COURSE CONTENT PROGRESSION  
  Full Time

BA (Honours) degrees at UCLAN

  First Year (Areas of Study) BENEFITS TO EMPLOYER
  People Management in Contact Centres The degree has been diagnosed to equip students with a wide knowledge of business and management within a contact centre context, together with its functional areas.
  Customer Services
  Personal Issues in Relationship
Contact Centre Management*   Management and Organisational Functions ENTRY REQUIREMENTS
  Issues in Contact Centres 1 ‘A’ Level, 1 AVCE, appropriate work experience  
COURSE PROVIDER
  Professional and Academic Skills HOW TO APPLY  
Burnley College Work-Based Project

Student Services student.services@burnley.ac.uk

Tel. 01282 711222
VALIDATED BY   Second Year (Areas of Study)
University of Central Lancashire Business Information Systems START DATE
COURSE DURATION AND DELIVERY Developing Management Skills September
Part-Time 3 years Financial Analysis CONTACT
Full-Time 2 years Contemporary Issues within Contact Centres

Andy Parkin on 01282 704524 or a.parkin@burnley.ac.uk

Website: here

  Career Planning
  Project Management  
  Work-Based Learning